What are the check-in and check-out times at Heartland Hotel Queenstown?
Check-in is at 14:00, and check-out is by 10:00.
75 photos
HEARTLAND HOTEL QUEENSTOWN, Queenstown
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Key details
About the Hotel
27 Stanley Street, Queenstown, 9197,
- Close to Lake Wakatipu
Very good
7.9
8.0
3.5
3.8
3-star Swiss-style hotel in Queenstown
Location
Heartland Hotel Queenstown is located along the main road in Queenstown, just a 5-minute walk from shops and eateries. The hotel provides easy access to various leisure activities, including bungy jumping and hiking trails. With
Accommodation
The hotel offers a variety of accommodation options, including Chalet Rooms with unique A-frame styling and stunning lake views. Family Rooms are available with a Queen bed and two Single Beds, accommodating up to four guests.
Dining
Facilities
The hotel maintains a shared lobby with a cosy bar area that includes a fireplace, ideal for relaxing after a day of exploration. Complimentary access to a fitness centre is also provided for guests looking to stay active. Business services are available through the adjoining Scenic Suites Queenstown.
Family-Friendly and Pet Policies
Family-friendly amenities include
Highlights
Location: 5-minute walk down to all the shops and eateries
Rooms: A-frame styling with lake view options
Dining: Peaks Restaurant & Bar
Facilities: Complimentary access to a fitness centre
Pet-Friendly: Dog-Friendly Superior Rooms
“A-frame chalets give this property a distinct alpine feel, enhanced by views of Lake Wakatipu; the location also puts guests within a short walk of Queenstown's attractions. Shared facilities with Scenic Suites Queenstown add value. I think it's a solid base for exploring, especially for families.”
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
- Deluxe Twin Queen2 persons30 sq. feet2 King Size BedsAir conditioningBalconyroom details
- Superior Queen Twin Single2 persons30 sq. feet2 Single bedsAir conditioningBalconyroom details
- Superior Split King Twin View2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Room rates & availability calendar
See the best prices and book your dates today!
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Vending machines
- Smoke detectors
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
Children
- Cots
- Children's menu
Spa & Leisure
- Sauna
- Jacuzzi
Room features
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Heartland Hotel Queenstown invites guests to indulge in a delightful array of dining experiences, showcasing local flavors and a warm, family-friendly atmosphere. With options that cater to various dietary preferences, each venue promises to be a haven for food lovers seeking authentic culinary adventures.
Heartland Hotel Queenstown Location
27 Stanley Street, Queenstown, 9197,
Explore Queenstown
Nearby Experiences
Skyline Queenstown
15-minute walk
Panoramic views of Queenstown from the top of Bob's Peak via gondola. Great dining and adventure activities await.
Kiwi and Birdlife Park
15-minute walk
A sanctuary for native New Zealand wildlife, featuring interactive exhibits and guided tours focused on conservation.
Lake Wakatipu
9-minute walk
A stunning glacial lake perfect for scenic walks, picnics, and water activities like kayaking and paddleboarding.
Shotover Canyon Swing
9-minute walk
Epic 109m swing into the breathtaking Shotover Canyon. Ideal for thrill-seekers looking for an adrenaline rush.
G Force Paragliding
14-minute walk
Thrilling tandem paragliding sessions over Queenstown. Reservations needed; suitable for both beginners and experienced flyers.
Yoga Classes at Dharmapoint
10-minute walk
Relaxing yoga classes suitable for all levels. Perfect for unwinding after a day of adventure, with various style options.
Fergbaker
3-minute walk
Casual bakery known for fresh, tasty pies and pastries. Great for a quick bite or relaxing coffee break.
Erik's Fish and Chips
6-minute walk
Local favorite for delicious fish and chips. Casual atmosphere with takeaway options; ideal for families and solo diners.
Caribe Latin Kitchen
7-minute walk
Vibrant spot serving Latin American flavors with fresh ingredients. Vegetarian and gluten-free options available.
SKYCITY Queenstown Casino
8-minute walk
Exciting gaming venue offering poker, slots, and dining options. Ideal for those looking for nightlife in Queenstown.
Fear Factory Queenstown
10-minute walk
Unique horror maze featuring surprise scares and experiences for all ages. A fun and thrilling night out for families.
Getting around town
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of NZD 29 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Portuguese, Japanese, Hindi
Year renovated:
2011
Number of floors:
4
Number of rooms:
81
Former name
Scenic Circle A Line Queenstown
Reviews and Ratings
What past guests shared about their stay
Show moreShow less
Pros
City centre
Efficient staff
Good location
Cons
Tired rooms
Poor service
Guest reviewsbased on 1582 reviews
Edward from United States
Single
Standard King Room
3 nights in November 2025
|
Reviewed: January 29, 2026
8.7/10
Convenient Stay with Lake Proximity
lake proximity quiet surrounding high ceiling welcome amenity
The location allows easy walks to main attractions. I found the surroundings quiet. The high raked ceiling on the upper floor made for great photos. Body soap and lotion were also a welcome amenity.
Service
9/10
The check-in process was efficient. The staff was cute. They were helpful with all my questions, and it made my arrival very smooth and stress-free.
Dining
8/10
The onsite restaurant was open early for breakfast. This provided a very convenient option. The hot and cold food selection was quite good, so there were many items to choose from.
Rooms
9/10
The room was spacious and presented well. It was warm and clean upon arrival. The view towards the water was a standout feature I certainly enjoyed.
0 Helpful
|
Alexander from Germany
Single
Standard King Room
4 nights in November 2025
|
Reviewed: December 20, 2025
8.5/10
convenient and clean
easy walk clean room nice garden
the location offered an easy walk to the town center. the room was a good size and pretty clean. breakfast was included and it was satisfactory.
parking was difficult to find nearby due to limited on site spaces, this added a little stress to my arrival.
Rooms
9/10
my room featured a comfy bed. the room also includes basic amenities. the bathroom had good water pressure. rooms get a good amount of natural light.
Service
8/10
the staff was friendly at the front desk. they offered quick assistance. breakfast service was efficient. i received clear directions and information.
0 Helpful
|
elaine from united kingdom
Couple
superior king room
3 nights in November 2025
|
Reviewed: December 18, 2025
7/10
adequate stay
breakfast variety spacious room comfy bed old shower curtain hair strand dated room
The buffet breakfast had a lot of variety, a pleasant surprise. our room was spacious and had comfortable beds. A welcome treat after long days. i loved that we could order room service after a hike.
The shower curtain was awful and old. It really needs an update. hair strands were in the shower tub, not a pleasant sight. rooms are very old and dated. The carpet under the bathroom sink was also a big turn off.
0 Helpful
thomas from united kingdom
Single
standard twin room
3 nights in September 2025
|
Reviewed: December 04, 2025
8/10
great location easy check-in luggage storage
the location was great. easy check-in and luggage storage were available. the bed was comfortable.
the hotel sits on a hill, so returning can be tiring.
0 Helpful
jean-pierre from france
Family with children
superior king room
3 nights in August 2025
|
Reviewed: October 12, 2025
9.0/10
admiring stay
city center onsite parking comfortable room
i found the location excellent and near the city center. the onsite parking provided convenience, though spaces were tight! the room was spacious and comfortable. i also appreciated the large bathroom with excellent hot water and water pressure in the shower.
the balcony door did not lock properly from the inside. this was a minor concern.
Location
9/10
The location was advantageous. It provided walkable access to town, useful. additionally, the proximity to the bus stop greatly aided travel convenience. this positioning enhanced my overall ease of exploring the area.
Dining
8/10
the food presented had good quality, offering a satisfactory dining experience. ample seating was available, made getting to the dining area simple. this added to the convenience, especially during peak hours.
Service
10/10
the staff were genuinely nice and helpful , i noticed it! when i requested a different room with a view, the duty manager fulfilled my request.
0 Helpful
|
Show more reviews
FAQs
About Heartland Hotel Queenstown
Is parking available at Heartland Hotel Queenstown?
Free private parking is available on-site, subject to availability.
What dining options does Heartland Hotel Queenstown offer?
Peaks Restaurant & Bar serves breakfast, dinner, and all-day dining.
What wellness facilities are available at Heartland Hotel Queenstown?
Guests can enjoy a fitness centre, hot tub/jacuzzi, and sauna.
What room amenities can guests expect at Heartland Hotel Queenstown?
Rooms feature a flat-screen TV, tea and coffee making facilities, and free Wi-Fi.
What nearby attractions are within walking distance of Heartland Hotel Queenstown?
Lake Wakatipu is 0.5 km away, and Queenstown Gondola is 1 km away.
Which restaurants are located near Heartland Hotel Queenstown?
Nearby options include The Hillside Brasserie (0.5 km), Rata (0.5 km), and Brazz Steakhouse & Bar (0.5 km).
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